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OBJECTIVE

I am a tenacious thinker with impeccable documentation skills. I pride myself on my ability to develop detailed instructions to reproduce bugs and other difficulties, and am able to provide clear and concise instructions to users on how to instate fixes. I love doing tech support. People are vulnerable when their devices fail, and it is my goal to comfort them with my skills and knowledge.


EXPERIENCE

Apple, Inc.

Developer | May 19, 2016 - PRESENT

  • iOS Application Design
  • Beta testing other users' applications
  • Beta testing iOS firmware

Various

Webmaster | 2006 - PRESENT

  • Adobe Dreamweaver, Google Sites, Weebly
  • FTP & Document Handling
  • Graphic Design


VOLUNTEERING

Apple Support Communities

Contributor | March 11, 2016 - PRESENT

  • iOS 9 and iPad Tech Support


EDUCATION

CodeAcademy | May 19, 2016 - PRESENT

  • Computer Programming

San Diego Continuing Education | 2015 - PRESENT

  • Computer Repair
  • Network Security

Moorpark College | 2006 - 2008

  • Computer Programming
  • Graphics Design
  • Website Developmenty


SKILLS

Apple/Mac Products | Level: Advanced

  • iPad, iPad Air, iPad Mini, and iPad Pro – Support & Troubleshooting
  • OS X, El Capitan - Support & Troubleshooting
  • Apple Native Applications - iMessage, Pages, Numbers

Adobe Creative Suite | Level: Intermediate

  • Photoshop CC (2015)
  • Lightroom CC (2015)
  • Dreamweaver CC (2015)
  • Acrobat Pro/DC

Microsoft Office Suite / Office 365 | Level: Intermediate

  • Word (Word for Mac)
  • Outlook (Outlook for Mac)


NETWORKING

LinkedIn Groups


Resume in PDF Format

 

Not what you were expecting? Tiffany Hahn is also a Licensed Private Investigator in the State of California, License #24291 issued September 2004.
For additional information on Private Investigative Services or professional documentary photography, please send an email to pi@tmhahn.com.

 

Updated May 24, 2016 @ 4:03pm